We’re sorry you’re leaving!

Let’s make this easy for the both of us.

Frequently Asked Questions

    • Please review the frequently asked questions below.

    • Continue scrolling through the webpage to sign our offboarding paperwork. PLEASE NOTE, KWPR reserves the right to withhold deposits until the below document is signed and returned to KWPR staff.

    • In accordance with our departure policy, please utilize the submission form below to upload any contract documents set to close with KWPR.

  • All associates are billed for the current month. We do not bill for prior or upcoming months. This means you will be billed for the month in which you depart. We do not prorate our monthly bills. We encourage you to align your departure date with the end of the month to make the most of your final month with us.

    For further billing questions, please contact our Market Center Administrator via email at klrw206@kw.com

  • You will have Command access until the final business day of the month. If for any reason you need Command access following the end of the month, your offboarding date will be pushed into the following month and you will incur a new agent bill. Associates are encouraged to notify KWPR staff early in the month of their departure and spend their remaining time exporting any relevant data.

  • While deactivation times may vary, you should have access to your email address for roughly 60-90 days following your departure. Please plan to export any relevant data as quickly as possible. Again, deactivation times may vary.

    For KW email address support, please contact support@kw.com

  • Please upload all transaction documents via the form below.

    For any transaction questions, please email our BIC and Compliance Manger at lynda.sargent@kw.com and kw206compliance@gmail.com.

  • If you are a vested associate (tenure of 7 years), you will remain active in our systems under the “Vested Retired” status. This means you will still collect profit share from associates in your downline and you may continue to sponsor new agents.

    Remaining under “Vested Retired” status is subject to a $25 annual renewal fee every year. Notifications and invoices for this fee are sent out every January. If you no longer wish to remain in the profit sharing program, a written letter of declination must be signed and mailed to the office no later than February 28th.

  • All outstanding balances must be settled at the time of your departure. Failure to settle balances or communicate with the Market Center Administrator on a payment plan may result in your balance being sent to collections.

  • If your DocuSign account is linked to your KW email address, deactivation coincides with the deactivation of your KW email address. With that being said, you can transfer the account to an email of your choosing. However, you will be charged in accordance with the DocuSign billing schedule.

    For DocuSign questions please contact support@docusign.com

  • Please terminate agency agreements prior to your departure and rewrite them under your new firm. For anything current under contract, please refer to the departure policy below.

  • Please refer to your Office Occupancy Agreement. If you have not notified KWPR staff of your offboarding in accordance with your 60 day lease termination notice, we reserve the right to continue billing for the duration of the 60 day notice.

    If any walls require repair, KWPR reserves the right to invoice you for any and all repairs as a result of your lease.

  • Your license will be returned back to the NCREC by the end of the month in which you depart. You will receive an email copy of the disaffiliation paperwork sent to the NCREC. You are able to complete this paperwork yourself if you desire a faster turnaround time. It is your responsibility to affiliate your license with your new BIC.

  • Any closings within 45 days of your departure, your commissions will be direct deposited into the bank account we currently have on file. If that account needs to be updated, please use the form linked above under" “office forms”.

Departure Policy and Paperwork

Please utilize the DocuSign form below. This document outlines our current departure policy and requires your signature and the Team Leader’s signature. Failure to sign and return this document may result in withheld payments from transactions set to close with KWPR.